PRIVACY POLICY
Welcome to the official website of CosNova Studio LLC (hereinafter referred to as “we” or “us”). We attach great importance to your privacy and the security of your personal information, and we are committed to protecting your data in accordance with relevant laws and regulations. This Privacy Policy is designed to explain how we collect, use, store, and protect your personal information.
I. Information We Collect
When you use our website or services, we may collect the following types of information:
- Information You Voluntarily Provide
Name
Shipping and billing addresses
Phone number
Email address
Payment information (processed through secure third-party payment platforms) - Automatically Collected Information
IP address
Browser type and device information
Access times and browsing behavior (e.g., time spent on pages, click records)
Cookies and data from similar technologies
II. How We Use Information
The information we collect is used for the following purposes:
Processing orders and providing delivery services
Providing customer support and after-sales services
Improving website functionality and user experience
Sending order notifications, shipping updates, and important information
Sending promotional information or special offers, subject to your consent
Preventing fraud and ensuring transaction security
III. Information Sharing and Disclosure
We do not sell, rent, or arbitrarily disclose your personal information. Information may be shared only under the following circumstances:
With shipping carriers to fulfill deliveries
With payment service providers to complete transactions
When required by law or by government authorities
To protect the legitimate interests of the company, our users, or the public
All partners are required to comply with strict data protection obligations.
IV. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences
Improve website operational efficiency
Analyze user behavior to optimize our services
You can disable cookies through your browser settings; however, this may affect the functionality of certain features.
V. Information Storage and Security
We implement reasonable technical and administrative measures to protect your information, including but not limited to:
Encrypted data transmission (SSL)
Secure server storage
Restricted access controls
Despite these measures, please understand that no internet transmission can be guaranteed to be absolutely secure, and acknowledge the associated risks.
VI. Your Rights
You have the right to:
Access, correct, or delete your personal information
Withdraw your consent regarding marketing communications
Request the restriction or cessation of the processing of your data
To exercise any of the above rights, please contact us via the “Contact Us” page.
VII. Protection of Minors
Our website is not directed at children under the age of 13. If we discover that we have inadvertently collected information from a minor, we will promptly delete the relevant data.
VIII. Third-Party Links
Our website may contain links to third-party websites. We assume no responsibility for the privacy policies or content of these websites; please review their respective terms and conditions independently.
IX. Policy Updates
We may update this Privacy Policy from time to time. The updated version will be posted on our website and will indicate the latest effective date. We recommend that you review this policy periodically.
Thank you for placing your trust in CosNova Studio LLC. We remain committed to protecting your privacy and ensuring the security of your information.
